KeepTruckin is on a mission to improve the efficiency of America’s trucking industry by connecting the millions of drivers and vehicles that haul freight on our roads. We are backed by Google Ventures and Index Ventures.
In 2015, the U.S. Department of Transportation announced regulation that will require 4.5 million interstate truck drivers to use an Electronic Logging Device (ELD) to record their hours of service with the goal of improving road safety and reducing the paperwork burden on the industry.
With the leading ELD in the market, KeepTruckin is poised to build the largest network of connected commercial vehicles in the world. The massive data generated from this network presents an opportunity to fundamentally change the way the trucking market operates.
As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about KeepTruckin. You will not only be responsible for providing world-class assistance, but will also have the opportunity to define KeepTruckin’s support processes and work with our team to develop and scale the Technical Support function.
Your day to day responsibilities includes:
The ideal candidate has: